Answers to your common questions
Can I reserve a property? +
No, we do not reserve properties. The only way to secure a property is to submit a completed application, presenting the application to the owner for approval, and then once you have been approved, pay the deposit, first month’s rent, and execute a signed lease.
Do I pay first month’s rent and last month’s rent with my security deposit? +
When signing a lease we require first month’s rent with your security deposit.
How do I pay rent? +
We accept Checks, Money Orders and ACH. We do not currently accept cash or credit cards.
I want to get a pet. What do I do? +
Some properties do not allow pets (subject to tenant's rights laws). All pets must be approved by the Property Owner. If a pet is allowed, a non-refundable fee will be charged and a pet addendum will be included to the lease. This fee and addendum allows you the right to have an approved pet on the premises. The fee is not a damage deposit and the tenant will be responsible for all damages caused by the pet.
Is the deposit refundable? +
The deposit is refundable, subject to compliance with all terms of the lease.
My lease expiration is coming and I want to move out. What do I do? +
A written notice to vacate must be delivered to our office at least 30 days in advance of when you plan to move out.
What if someone applies for the property the same day I apply? +
Applications are normally first come, first serve. However, in the event that we receive multiple applications for one property on the same day, we first verify that all applications submitted are complete, and then we notify each applicant that there are multiple applications. All applications are presented to the owner at the same time for them to choose the strongest applicant.
What if there is already a pending application on a property that I am interested in renting? +
Applications fall through all the time for any reason, therefore we keep properties advertised until the lease is signed and executed. We highly recommend submitting a back-up application in the case any pending applications may fall through. If a pending application falls through, we will provide the property owner with the next applicant in the order received.
When do I need to transfer utilities into my name? +
Utilities vary depending on the property your rent. Most all of our rentals are set up for the tenant to be responsible to pay all utilities. However, there are some properties that do include some utilities. Utilities must be transferred into the tenants name as of the date that you take possession of the property. Utility contact information can be found here
. Tenants are responsible for making sure the utilities have been turned off upon vacating the property.
Who needs a cosigner? +
This depends on several factors that range from strength of credit to rental history. If you have poor rental or credit history, you may be asked to provide a cosigner.
You have a property I want to rent. How do I apply? +
You can apply online by visiting this link or you can apply in our office located in downtown Birmingham.